Terms and Conditions

Siloam Springs Casino’s terms and conditions explain the rules that apply when you access the website, create or use a player account, play casino games, take part in promotions, or use related services available through the platform.

By registering an account, accessing the site, depositing funds, claiming an offer, or continuing to use any part of the service, you agree to follow these conditions of use. These site terms are intended to set clear expectations for both players and the operator, including key rights, restrictions, and responsibilities connected with the platform.

Who Can Use the Platform

Siloam Springs Casino is intended for adults only. You must be at least the legal gambling age in your state, jurisdiction, or place of residence before using the website or any related services. Where age requirements differ, the higher applicable standard should be met.

It is your responsibility to make sure that online gambling is lawful where you are located. Access to the platform may be limited, blocked, or unavailable in certain states, countries, or regions, and the casino may restrict or refuse access where it considers that necessary.

Creating and Maintaining Your Account

When you register with Siloam Springs Casino, you are expected to provide complete, accurate, and current information. This includes basic personal details, contact information, and any other details reasonably requested during registration or ongoing account review.

Your account must be opened in your own legal name and for your personal use only. You may not register using false details, another person’s identity, or payment information that you are not authorized to use.

The operator may limit the number of accounts that a single player, household, device, payment method, or shared environment may use. If duplicate, linked, or unauthorized accounts are identified, the casino may review those accounts and take reasonable action under these platform rules.

Verification Checks We May Request

To protect players, maintain platform security, and meet legal and operational requirements, Siloam Springs Casino may ask you to verify your identity and account details at any stage.

This may include requests for information or documents used to confirm:

• your age and identity
• your address or place of residence
• ownership of a payment method
• the source of funds where appropriate
• other account details relevant to your use of the service

Verification may be requested before deposits are accepted, before a withdrawal is processed, after account changes, when unusual activity is detected, or when required for compliance reasons. If requested information is not provided within a reasonable time, account features may be limited until the review is completed.

Your Responsibilities When Using the Account

You are responsible for keeping your login credentials secure and confidential. Any activity carried out through your account may be treated as activity authorized by you unless and until you notify the casino of a suspected security issue.

Player accounts are personal. They may not be shared, transferred, sold, gifted, or used on behalf of another person. You must not allow any other person to access your account, whether temporarily or permanently.

If you believe your account has been accessed without permission, you should contact support as soon as possible using the official contact method published on the site.

Deposits, Withdrawals, and Account Balances

Siloam Springs Casino may offer payment methods such as Bank Transfer, Bitcoin/BTC, and MasterCard, but not every method will be available to every player at all times. Payment options may change based on location, verification status, operational requirements, or provider availability.

Deposits and withdrawals are subject to review, security checks, internal controls, and any applicable limits. Processing times may vary depending on the selected payment method, the amount involved, system status, and whether additional verification is needed.

The casino may delay, refuse, reverse, or manually review a transaction where it reasonably believes that a payment issue, security concern, verification problem, or misuse of the service may exist. Players are responsible for checking that payment details submitted through the platform are correct and up to date.

Bonus Rules and Promotional Conditions You Should Know

Promotions, bonus funds, free spins, prize draws, and loyalty rewards may be subject to separate bonus terms in addition to these general service terms. If a promotion has specific rules, those rules apply alongside this page.

Depending on the offer, promotional conditions may include eligibility requirements, opt-in requirements, wagering conditions, expiration periods, eligible games, excluded games, maximum bet limits, and limits on how bonus winnings may be converted or withdrawn.

Siloam Springs Casino may also offer loyalty or rewards features connected to gameplay. Where rewards are tied to carded play or account activity, earning and redemption rules may apply. For example, certain rewards programs may require players to be 21 or older, may require valid government-issued photo identification, and may remove unused points after 12 months of inactivity. Fraudulent or abusive use of a rewards program may lead to forfeiture of points or exclusion from that program.

Players should always review the full promotional rules before taking part in any offer.

Games, Features, and Site Access

Siloam Springs Casino aims to make its website and games available in a reliable way, but access cannot be guaranteed at all times. Availability may depend on your location, device, browser settings, internet connection, scheduled maintenance, software updates, and third-party provider support.

Games, promotions, payment methods, and platform features may be added, changed, suspended, removed, or limited at any time. This includes titles supplied through external game providers, such as Betsoft, as well as cashier functions, account tools, and mobile features.

The casino does not guarantee that every game or feature will always be available in every jurisdiction or on every device.

Fair Play Standards and Prohibited Activity

Players are expected to use the platform fairly and lawfully. By using the site, you agree not to misuse the service or attempt to gain an unfair advantage.

Prohibited behavior includes, without limitation:

• using the site for unlawful purposes
• providing false, misleading, or incomplete information
• creating unauthorized duplicate or linked accounts
• engaging in fraud, collusion, chargeback abuse, or bonus abuse
• trying to manipulate game results, systems, promotions, or payment processes
• using bots, scripts, automated tools, or unauthorized software
• allowing another person to use your account
• attempting to interfere with the normal operation or security of the platform

If the casino reasonably believes that unfair, abusive, or suspicious conduct has taken place, it may review the account and take appropriate action under these account rules.

When the Casino May Limit, Suspend, or Close an Account

Siloam Springs Casino reserves the right to refuse service, limit access, suspend features, withhold promotional benefits, freeze a transaction for review, or close an account where it reasonably believes that action is necessary.

This may happen, for example, where:

• verification remains incomplete
• the player has provided inaccurate information
• restricted location or age issues are identified
• the platform rules appear to have been broken
• payment misuse, fraud, or suspicious activity is suspected
• bonuses or promotions appear to have been abused

Any such action will be taken in a measured and reasonable manner based on the information available at the time.

Errors, Incorrect Balances, and Technical Problems

From time to time, the website or games may be affected by technical issues. These may include interrupted sessions, system outages, delayed transactions, incorrect balances, display mistakes, bonus miscalculations, pricing or payout errors, or game malfunctions.

If a clear error occurs, Siloam Springs Casino may correct the mistake and make reasonable adjustments to the affected account, transaction, or game outcome. This may include removing funds, bonus credits, or winnings that were granted, displayed, or processed in error.

The casino may also suspend access to part of the service while a problem is investigated and resolved.

Responsible Gaming Comes First

Gambling should be treated as entertainment, not as a way to earn income or solve financial problems. Players are encouraged to manage their activity responsibly and to use available safeguards where needed.

Depending on availability, Siloam Springs Casino may provide tools or account restrictions designed to support safer play. Additional information may also appear on the site’s Responsible Gaming page.

Ownership of Site Content and Materials

The website, including its design, branding, logos, written content, graphics, software elements, and original materials, belongs to Siloam Springs Casino, its affiliates, or its licensors, and is protected under applicable intellectual property laws.

You may use the site for personal, non-commercial purposes connected with your own account use. You may not copy, republish, modify, distribute, scrape, or commercially exploit any part of the site without prior written permission from the rightful owner.

Third-Party Games, Payments, and Support Services

Some parts of the platform may rely on third-party providers. This can include game studios, payment processors, identity verification tools, fraud prevention services, analytics tools, and technical infrastructure partners.

Because of this, some parts of the service may be affected by external provider limitations, outages, maintenance periods, or regional restrictions. Third-party services may also have their own operational rules and requirements that influence how certain features function on the platform.

Limits on Liability

To the fullest extent permitted by applicable law, Siloam Springs Casino is not responsible for losses, damages, delays, or interruptions caused by matters outside its reasonable control or by improper use of the service.

This includes, among other things:

• internet or device failures
• unsupported hardware or software
• user mistakes
• third-party service interruptions
• payment provider issues
• force majeure events
• unauthorized account access resulting from failure to protect login details
• temporary unavailability of games, promotions, or features

Nothing in these terms is intended to remove any rights that cannot legally be excluded under applicable law.

No Promise of Constant Availability

The website, player account, games, and related services are provided on an “as is” and “as available” basis. While the casino works to maintain a stable and secure service, uninterrupted access, continuous availability, and error-free operation cannot always be guaranteed.

This means that outages, delays, feature changes, and occasional service limitations may happen from time to time.

Updates to These Site Terms

Siloam Springs Casino may revise these terms and conditions from time to time to reflect operational updates, legal changes, service improvements, or changes to the way the platform is offered.

Unless otherwise stated, the most recent version published on the website will apply from the date it is posted. Players should review this page periodically so they remain aware of the current conditions of use.

Other Policies That Also Matter

Your use of the platform may also be governed by related policies and page-specific rules. Depending on the service or feature involved, you may need to review the Privacy Policy and any applicable AML or KYC requirements.

Where a specific promotion, payment process, or feature has additional rules, those terms will apply together with this page.

Questions About the Terms

If you have questions about these terms, your account, or how any part of the platform works, you can contact Siloam Springs Casino through its official support channel at support@SiloamSpringsCasino.com.

These terms are meant to create clear and fair expectations for using the Siloam Springs Casino website, account, games, and related services. If you continue to access or use the platform, that use will be treated as your acceptance of the current terms in effect.